Good11 Com Terms and Conditions — Please read carefully before use.

1. Introduction & Definitions

Good11 com (hereinafter referred to as "we", "the platform", or "the site") is an online betting and gaming platform. These Terms & Conditions constitute a legally binding agreement between good11 com and its users (hereinafter referred to as "you" or "member").

Definitions of key terms used in this document:

• "Account" — Your registered personal account on good11 com.
• "Balance" — The total funds held in your good11 com wallet.
• "Bonus Balance" — Bonus funds received through promotions, which require wagering requirements to be met before withdrawal.
• "Wagering Requirements" — A condition requiring a specified amount to be wagered before a bonus can be withdrawn.
• "KYC" — Know Your Customer — the identity verification process.

You must be 18 years of age or older and comply with all applicable laws in your country before using any service on good11 com.

2. Account Registration & Management

The following conditions apply when opening an account at good11 com:

• Each person may register only one account. If multiple accounts are found under the same individual, good11 com reserves the right to close all of them.
• All information provided during registration must be accurate and truthful. Providing false information may result in account cancellation.
• Your login credentials (username and password) must be kept strictly confidential. You are responsible for any use of your account by unauthorised individuals. good11 com will not be held liable in such cases.
• Good11 com may request KYC verification at any time. You may be required to submit a national ID card or passport.
• Transferring your account to another person is strictly prohibited.

3. Deposit & Payment Policy

The following rules apply when making a deposit at good11 com:

• The minimum deposit amount is BDT 500. The maximum limit may vary depending on the payment method.
• Good11 com only accepts legitimate payment methods — such as bKash, Nagad, and Rocket.
• Depositing via a third-party account or payment method is strictly prohibited.
• Deposits are generally credited instantly. If there is a delay due to a technical issue, please notify our support team.
• Good11 com reserves the right to decline any deposit request that appears suspicious.
• Deposits linked to money laundering or any illegal financial activity will not be accepted.

4. Withdrawal Policy

The following conditions must be met in order to withdraw funds from good11 com:

• The minimum withdrawal amount is BDT 500. The maximum daily withdrawal limit varies by account level.
• Withdrawals may only be made to a payment account registered in your own name.
• Large withdrawals may be held pending completion of KYC verification.
• Wagering requirements must be met before bonus balance can be withdrawn.
• Withdrawals are typically processed within 1–24 hours. Delays may occur on bank holidays.
• Please do not submit the same withdrawal request more than once — doing so will only cause further delays.

5. Bonus & Promotion Terms

The following terms apply to all bonuses and promotional offers on good11 com:

• Each bonus offer comes with specific wagering requirements, an expiry date, and a maximum cap. Please read these before claiming.
• The welcome bonus may only be used once and applies to your first deposit only.
• It is not possible to have more than one active bonus at the same time.
• Good11 com reserves the right to determine whether any bonus applies to a particular player.
• If bonus abuse is proven — such as multiple accounts or false information — the bonus will be forfeited and the account may be suspended.
• Good11 com reserves the right to modify or cancel any promotion at any time.
• Cashback offers carry no wagering requirements — funds can be withdrawn directly.

6. Betting Rules

The following rules must be followed when placing bets on good11 com:

• Each bet has a minimum of BDT 50 and a defined maximum limit.
• Bets cannot be changed once confirmed — partial changes are only possible through the Cash Out feature.
• If a match is cancelled, the stake for that bet will be refunded. In parlay bets, the cancelled leg will be removed and the bet recalculated.
• Good11 com reserves the right to void odds resulting from obvious typographical errors or system glitches.
• Good11 com reserves the right to void any bet where there is evidence of manipulation after a match has started.
• Good11 com is not responsible for bets missed due to disconnection during live betting.

7. Prohibited Activities

The following activities are strictly prohibited on good11 com:

• Operating multiple accounts under a single identity.
• Exploiting bonus abuse or system errors.
• Participating in match-fixing or any form of corruption.
• Hacking, sending viruses, or attempting to gain unauthorized access to good11 com's systems.
• Attempting to access another member's account without authorisation.
• Money laundering or any other illegal financial activity.
• Harassment or threatening behaviour directed at good11 com or any other member.
• Placing bets using automated software or bots.

8. Privacy & Personal Data

Good11 com treats the security of your personal information as its highest priority. Full details on how your data is collected, stored, and used can be found in our Privacy Policy.

• Good11 com never sells your personal information to third parties.
• Information may be disclosed to government authorities where required by law.
• All data on good11 com is secured with 256-bit SSL encryption.
• To request deletion of your data, please contact our support team.

For more details, visit our Privacy Policy Read the page.

9. Responsible Gaming Policy

Good11 com believes gaming should be a source of entertainment — not a primary means of earning money. To protect our members, we have put in place a number of safeguards:

• Users can set their own daily, weekly, or monthly deposit limits.
• For a temporary break, your account can be suspended for anywhere between 24 hours and 6 months.
• A permanent account closure option is also available.
• Good11 com does not allow minors (under 18 years of age) to open an account.

For more details, please visit our Responsible Gaming Visit the page.

10. Right to Modify Terms & Conditions

Good11 com reserves the right to change, amend, or update these Terms & Conditions at any time. For significant changes, we will endeavour to post a notice on the site or notify you by email.

• Continuing to use good11 com after any changes means you accept the updated terms.
• We recommend checking this page regularly.
• If you have any questions about these Terms & Conditions, please contact our support team.

These Terms & Conditions were last updated on 1 January 2026.